Jeff Dickens

Versatile Engineer with over 20 years of experience evolving enterprise systems from legacy infrastructure to modern cloud architectures. Expert in the NetSuite ecosystem, including complex backend customizations and modern frontend integrations. Proven track record of guiding organizations through major technological transformations, combining deep foundational knowledge of Unix/Linux systems with current best practices in DevOps and full-stack development.

• Designed and deployed full-stack web applications for shop-floor operations, utilizing NetSuite RESTlets to expose real-time ERP data.
• Modernized frontend architecture by migrating legacy jQuery interfaces to Vue.js, significantly improving application performance, maintainability, and user experience for manufacturing teams.
• Revamped integration infrastructure by replacing legacy custom proxy servers with Informatica Cloud Application Integration (CAI), enhancing security and scalability.
• Engineered complex backend solutions using SuiteScript (Suitelets, User Events, Map/Reduce) to automate core business logic and streamline workflows.

• Designed and developed custom middleware (V4) using Node.js and Express.js, utilizing ES6 Async/Await patterns to orchestrate complex data flows between manufacturing systems and the ERP.
• Implemented DevOps best practices by containerizing server-side components with Docker on Ubuntu Linux hosts, ensuring consistent and portable deployment environments.
• Spearheaded critical enterprise modernization, co-leading the full-lifecycle migration from legacy green-screen systems to a cloud-based NetSuite ERP (2011).
• Scaled IT operations from a single-office support model to a multi-site network architecture, managing all hardware, software, and vendor relationships.

• Designed and developed custom middleware using Node.js and Express.js, utilizing ES6 Async/Await patterns to orchestrate complex data flows between systems.
• Implemented DevOps best practices by containerizing server-side components with Docker on Ubuntu Linux hosts, ensuring consistent and portable deployment environments.
• Technical lead for critical enterprise modernization, co-leading the full-lifecycle migration from a legacy green-screen system to a cloud ERP.
• Scaled IT operations from a single-office support model to a multi-site network architecture, managing all hardware, software, and vendor relationships. Initially distributed to achileve responsiveness and reliability with minimal available bandwidth; Re-centralized as bandwidth increased and become more economical.

Operations Analyst 1982–1988 | Computer Operator 1980–1982

• Implemented distributed computing environments by deploying DECAthena on DEC MIPS workstations, enabling advanced networked computing capabilities for enterprise clients.
• Rose through the ranks from an entry-level Computer Operator to Software Engineer, consistently expanding technical scope and mastering emerging technologies over an 18-year tenure.